Heather Coats, PhD, APRN-BC, FPCN, FAAN is Director of Research for Hospice and Palliative Nurses Association (HPNA) and faculty at the University of Colorado, College of Nursing, Anschutz Medical Campus, in Aurora, CO. With a well-founded based of palliative, oncology, and hospice care spanning over 26 years, Dr. Heather Coats is sought out as a researcher, teacher, and consultant to nurses, physicians, other health care professionals. Her program of research investigates the use of person-centered narrative interventions to improve communication between patient, family caregivers, and clinicians has been funded by NIH and the Cambia Health Foundation.